Customer Service

08/01/2014 0

Customer Services Please read this section carefully and call or write to us if you have any questions Policy Changes, Endorsements, Certificates, Auto Identification cards Call the Broker / Agent Athena Insurance and Financial Services at 209-223-1870.  See also below for a list of Insurance Carriers and options for policy changes. Billing & Payments The first item you “should” know about you policy is the “type” of billing associated with it.  There are two choices; “Direct Bill & Agency Bill.”  See also below for a list of Insurance Carriers and options for policy changes. Direct Bill: Direct Bill to you directly Direct Bill to your Mortgagee* Agency Bill Our Agency sends you or your mortgagee* a renewal bill annually *The type of billing is often established [read more…]